Refund policy.

Combined Safety Solutions will consider a refund/re-schedule under the following circumstances:

Due to any unavoidable reason, if a course is cancelled by Combined Safety Solutions, a full refund will be made. We will not be responsible, nor will we compensate for any accommodation or transport costs, or loss of earnings due to time taken off work.

COURSES AND INSPECTIONS

Cancellation by the client:

Courses or inspections cancelled, in writing, by the client become liable for the following charges:

  • - 28 days or more notice: Full refund
    - 21 days or more notice: 25% of total cost
    - 14 days or more notice: 50% of total cost
    - Less than 14 days notice: 75% of total cost
    - Less than 48 hours notice: Full amount payable

CANDIDATE SUBSTITUTION

Clients may substitute candidates for a course at any time prior to the commencement of the training.